How One Automation Saved 20+ Hours Weekly for Our Client
See how one Cresendo automation saved a client over 20 hours per week, proof that small wins can make a big impact.
Sometimes automation feels abstract until you see it in action. One of our favorite examples at Cresendo came from a client drowning in admin work, losing hours each day on something that could’ve been solved in minutes.
They were spending 3–5 hours per day manually handling client form submissions: sorting data, updating spreadsheets, sending confirmations, and notifying the team.
Here’s how we helped them reclaim their time:
1. We Audited the Workflow and Mapped the Friction
Our first move was walking through their process from start to finish. We identified four different platforms and multiple handoffs. None of which were automated.
2. We Built a Simple But Powerful Flow
We designed a system that pulled form data, categorized leads, updated the database, and sent out branded emails, all in under 30 seconds.
3. We Integrated Slack for Instant Notifications
No more wondering if someone had followed up. The system posted a new-lead summary in Slack automatically, with context and next steps.
4. We Gave the Team Their Day Back
By the end of week one, they were saving over 20 hours. Better yet, the team had more energy for deep work, and response times for new leads improved dramatically.
Real Growth Comes From Reclaiming Time.
One automation won’t change everything, but it can unlock time, focus, and momentum. If you’ve got a repetitive task that’s slowing your team down, Cresendo can help you build the system to take it off their plate, for good.
Jackson Miller | Business Development and Operations
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